Unable to rename or delete a folder/file in Windows 7.

[josewin.fernandes]

Unable to rename or delete a folder/file in Windows 7.
Error: "The action can't be completed because the folder or file in it is open in another program. Close the folder and try again".

Any resolution?

 

[Stefan P]

I have the same problem regularly. A parallels process which is responsible for drag-and-drop keeps a lock on these files without any reason for my understanding.

When this happens again, try a unlocked program, like http://www.emptyloop.com/unlocker/. One the one hand you can see which program really hold the locks on specific files and when it's the parallels program (prl_cc.exe) remove the lock and you are able to access the files again.

regards

spachner

 

[josewin.fernandes]

Thank you, we will try this and check the status of the issue.

 

[calmcalm]

I have the same problem and am currently in a conversation with tech support about it. As StefanP notes, the parallels process that is causing the problem is pr1_cc.exe (which I discovered using the downloadable Microsoft utilities Process Explorer and Handle). In my case, it seems that the problem is that this file is locking .exe files contained in folders (or subfolders) on the desktop in certain circumstances. I don't know if the problem extends to folders other than the desktop.

Apart from using a program like unlocker, here are some other things you can try:

1) Reboot Windows in safe mode. This worked for me though it is a pain to have to do.

2) A slightly less draconian approach is try going into Virtual Machine -> Configure... -> Security and ticking "Isolate Mac from Windows". This is still not really a great workaround if you want to use the integration features that Parallels provides (which I do), but I was able to set this temporarily, do my renaming/moving, and then untick it once I was done done.

Hope this helps...