Unable to renew my Subscription

C

carbonedge

Bit poster
My license expired on Nov 11, 2023. I just launched Parallels desktop and I followed the prompts to renew. It does not seem to work. I'm at the "Renewing Subscription Online" page and I clicked on "Pay and Renew" but nothing really happens. And if I click on the "Payment Options" link, I'm told I will receive an email. Haven't received an email.

I'm unable to call, email, or message support. The options are not available anymore. This is really weird. No customer support?

Should I just buy a Pro new license?
 
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