Unable to start Parallels services

D

DianeP

Bit poster
I have recently purchased a new iMac. I transferred all files and programs form the old machine to the new one. Now, when I click on the Parallels icon, I get the message: "Unable to start Parallels services. Please relaunch Parallels Desktop. If the problem persists, contact Parallels support team for assistance."
Unfortunately, when I try to send an email to the support team, they ask for information I cannot access since I cannot open Parallels.
What can I do??
 
Not all programs work when they are simply migrated from one computer to the the other.

(Re)install Parallels. Download links in my signature.
 
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