Unable to start the virtual machine.

Discussion in 'Windows Virtual Machine' started by LucasC9, Jun 1, 2024.

  1. LucasC9


    Guys, pls help I am new to PD and I just downloaded windows VM and it says "Unable to start the virtual machine" whenever I try to run the PVM. Screenshot 2024-06-02 at 12.38.28.png
  2. Nischay Gaya

    Nischay Gaya Staff Member

    Hello @LucasC9 ,

    Please check if Parallels Desktop has Full Disk Access/Accessibility/Screen Recording permissions.

    To do so, click on the Apple Logo > System Settings > Security and Privacy > Full Disk Access, and enable Parallels Desktop.

    Repeat the same steps for Accessibility and Screen Recording.

    Furthermore, we could not view any license information related to your email address. For further support, please share your proof of purchase for your license.

    Let us know if the issue remains and look forward to receive the proof of purchase.

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