Hello, My old Desktop 13" MacBook Pro was reimaged and given to someone else on the job. I have a new iMac desktop I'm trying to use the register key and I don't see anywhere to un-register the existing laptop. I'm on the Dashboard, I have (3) windows, Parallels Desktop for Mac, Parallels Toolbox and Parallels Access. I clicked on all windows and there's nothing to deactivate. When I click on the support option it just takes me through a loop. There's no contact number listed for Parallels. I have the Parallels Desktop for Mac Business Edition. Can someone please help me unregister my permanent license so I can register on a new computer? Thanks ~ Jean
Good morning, I'm logged into my account. What changed? I still don't see anywhere to deactivate my permanent key. Can you provide the steps I should take? Your message is a little vague. Thanks ~ Jean
Is it possible to get this resolved today? I just need to deactivate the key so I can install it on a new Mac. Thanks
Good morning, I am still waiting for a response. I just need the steps to deactivate my permanent key so I can install on a new Mac. Thanks