Unathorised renewal / charge

A

ArtourK

I canceled my subscription a Year ago on 2/12/2022 . see attached email received from you and yet again Payment was taken from my bank account for yesterday for another year's subscription. please refund the subscription as as this is a mistake on your part. waiting for approval ASAP.

Artour Kats
 

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ArtourK said:
Cleverbridge reference number :
433474002 for renewal received yesterday
Click to expand...

Hello Artour,

Please be informed that a refund request for the purchase has been submitted for processing.
Furthermore, kindly note that it can take five to seven business days for refunds to show up on your account.
 
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