Unexpectedly quit loop

[CherylP1]

I don't need parallels very often so I haven't tried to open it until yesterday. So I don't know what i caused it to suddenly not open anymore. I still use Mac OS Sierra and I'm on 10.12.6

I think I'm on Version 12 and not current as I didn't want to pay $49.99 for something I already have. But didn't realize it's not opening til now.
Build Info: Parallels-41532.0~12.1.41532.0

I have the info from the crash report.

I think some on here have trouble copying the whole thing I'll paste what it will include here:
Time Awake Since Boot: 940 seconds
System Integrity Protection: enabled
Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Termination Reason: Namespace CODESIGNING, Code 0x1


kernel messages:


VM Regions Near 0 (cr2):

-->

__TEXT 000000010d44f000-000000010f62c000 [ 33.9M] r-x/rwx SM=COW


Thread 0 Crashed:

0 ??? 0x0000000117959000 _dyld_start + 0


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000

rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff527b0c40

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000

r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

rip: 0x0000000117959000 rfl: 0x0000000000000200 cr2: 0x0000000000000000



Logical CPU: 0

Error Code: 0x00000000

Trap Number: 0



Binary Images:

0x10d44f000 - 0x10f62b997 +??? (0) <01787B66-2322-39B0-B549-D693356F6398> (null)

0x117958000 - 0x117995dc7 +??? (434) <33DB4E37-BC29-37A4-92AB-30328E66A8FA> (null)


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 397

thread_create: 0

thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=35.3M resident=0K(0%) swapped_out_or_unallocated=35.3M(100%)

Writable regions: Total=8436K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8436K(100%)


VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

STACK GUARD 56.0M 2

Stack 8192K 2

__DATA 1472K 5

__LINKEDIT 1208K 3

__TEXT 34.1M 3

shared memory 8K 3

=========== ======= =======

TOTAL 100.7M 12


Model: MacBookPro12,1, BootROM 180.0.0.0.0, 2 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 2.28f7

Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445424533303445422D45474346202020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445424533303445422D45474346202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)

Bluetooth: Version 5.0.5f3, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512G, 500.28 GB

USB Device: USB 3.0 Bus

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

 

[CherylP1]

I still have the DMG file for version 12. Should I try to remove the program and reinstall? Since the folder for parallels doesn't have an uninstall button, what's the smartest way to remove it? And would my VM still be in another folder? I hardly ever use this. But when I need it I really need it for a few programs.

 

[Sathiya@Parallels]

I still have the DMG file for version 12. Should I try to remove the program and reinstall? Since the folder for parallels doesn't have an uninstall button, what's the smartest way to remove it? And would my VM still be in another folder? I hardly ever use this. But when I need it I really need it for a few programs.

Hi CherylP1. Please follow the steps from this article to fix the issue. Reinstalling Parallels Desktop will not affect your virtual machine.

 

[CherylP1]

Awesome. That fixed it. Thanks.

 

[Sathiya@Parallels]

Awesome. That fixed it. Thanks.

You are welcome. Nice to know that it works now. Please post again for additional queries.