unrecognized graphic card

M

Modi

Bit poster
Hi,
Parallels Desktop for mac/windows10 (version 14 and 15) doesn't recognize the real graphic card of my Imac (Radeon Pro 570)
Windows marks : "Parallels display / Adapter (WDDM)"

No good : Photoshop CS6 doesn't detect one GPU, so many features can't be used !

Any idea ? Thanks.
 
Modi said:
Hi,
Parallels Desktop for mac/windows10 (version 14 and 15) doesn't recognize the real graphic card of my Imac (Radeon Pro 570)
Windows marks : "Parallels display / Adapter (WDDM)"

No good : Photoshop CS6 doesn't detect one GPU, so many features can't be used !

Any idea ? Thanks.
Click to expand...
Hi, could you please provide us with the screenshot of the error message and also collect the tech report right after the issue reproduced and post the report's ID here.
 
Hi,
On Windows :

On Photoshop (Detected Graphic processor : none - in the bottom right corner)

I sent you the tech report - thanks !
 
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