Unresolved USB Issues - Ticket: 2235776

DavidA4

Hunter
So, in early February of 2016 I submitted a ticket regarding the USB totally crashing Windows. I spent over five hours on the phone with tech support - from that trouble shooting session it was determined that Parallels Desktop had the issue - nothing with my setup. I was told to wait for an update. Around Feb. 23 or so - there was an update. That didn't fix the problem. Today, May 3, 2016, another update came. But, this hasn't solved the issue either. I bought Parallels Desktop in Nov. of 2015. Isn't it time this problem get fixed?

The original case/ticket created during early February was oddly closed despite the fact that I can't use Parallels with the USB at all - I use a separate dedicated Windows machine instead of Parallels Desktop).

This is the problem ticket: 2235776

Seriously, this needs to get fixed. It's been months. What's going on?
 
I have Version 11.2.0 (32581) installed - as stated in my first post I installed this update on May 3, 2016 - roughly when that update became available. This did NOT solve the USB problem.
 
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