Hello, Since update Parallel Desktop to version 17.1, my professional health USB card reader (KAPELSE / VEGA) no longer works ? An idea ? Thanks
Hello @OlivierC4 , Please provide the below Information. Technical Report Device name / model, specifications Scenario of reproduction
I have downgrade to 17.0.1 and all is ok My card reader is made in France (Hardware manufacturer : KAPELSE, réf : TLA-V04.00-1354)
You must download 17.0.1 version and install it, the 17.1 version will be uninstall automatically First boot of my Windows 10 make a blue screen with ''INACCESSIBLE_BOOT_DEVICE'', just reboot in safe mode (F8) and next reboot will be good, reinstall Desktop Tools
@CatherineG1: did you try it? was it successful? (i have a similar problem with some usb external hard drives).
Hello, please follow the steps mentioned in https://kb.parallels.com/en/128608 for resolving the issue. Thanks, Parallels Team.
done - and everything went smoothly! (as described in the instructions.) then tested it with two of my hard drives: - one that could also be connected under 17.1 - still works under the downgrade to 17.0.1. - and one that no longer started under 17.1. - can now be connected again without any problems! great - thanks for the good advice!