Update crashed Parallels tools! Key not found ->Installing Tools failed

S

Stefan24

Bit poster
Hi,

I just intalled the new update of Parallels Desktop 6 and was asked to install the parallels tools after the update.

The install process of Parallels tools obviously works quite well but in the end the installation was interrupted by this error message:

"Schlüssel konnte nicht gefunden werden.
HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\...\psf
Überprüfen Sie, ob Sie ausreichende Zugriffsrechte auf die Schlüssel besitzen oder setzen Sie sich mit Ihrem Supportteam in Verbindung."

IN ENGLISH:
"Key could not be found.
HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\...\psf
Check whether you have sufficient rights to access the key or contact your support team."

I googled this error message and tried to find the folder on my Mac but unfortunately without success.

What can I do to solve this problem? Before the update the parallels tools worked brilliant and except installing the update I haven't changed anything concerning access rights, etc.

Please help me

Thanks in advance
Stefan
 
Refer to this thread:

http://forum.parallels.com/showthread.php?t=105422&highlight=tools

I did not receive that error when I updated yesterday; however, I did have issues with updating Paralles tools. I had to reboot the VM many times before it finally worked. My update had issues with the audio driver.. but the link above sounds similar to what you are experiencing.





Stefan24 said:
Hi,

I just intalled the new update of Parallels Desktop 6 and was asked to install the parallels tools after the update.

The install process of Parallels tools obviously works quite well but in the end the installation was interrupted by this error message:

"Schlüssel konnte nicht gefunden werden.
HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\...\psf
Überprüfen Sie, ob Sie ausreichende Zugriffsrechte auf die Schlüssel besitzen oder setzen Sie sich mit Ihrem Supportteam in Verbindung."

IN ENGLISH:
"Key could not be found.
HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\...\psf
Check whether you have sufficient rights to access the key or contact your support team."

I googled this error message and tried to find the folder on my Mac but unfortunately without success.

What can I do to solve this problem? Before the update the parallels tools worked brilliant and except installing the update I haven't changed anything concerning access rights, etc.

Please help me

Thanks in advance
Stefan
Click to expand...
 
Hi MikeMo,

thank you very much for your answer!
You're right that this problem looks quite similar to what I'm looking for.
I'll carefully read this post and try it this afternoon.

REgards
Stefan
 
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