Update for Parallels desktop 7 for mac

S

StewartT

Bit poster
Hi

I got a notification that there was an update for the above. So I followed the instructions and ran it. Now it has been stuck for over an hour as it installs Parallels Tools (stuck at 60%). While this is installing I cant use my Windows os.

I did go through the Troubleshoot and it says to leave it -- so I will leave it on all night and see what happens. Just wondered if anyone else has the same problem?

Thanks

scotty
 
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left all night

Hi

Well I left it on all night and when I came in this morning it was still stuck on 60%. So I tried to shut down and then the operation completed.

So leaving on all night seemed to do something.

Helpful comments are really useful at a time when you are struggling
 
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I don't understand your comment about helpful comments.
If you tried to shut down before leaving it on all night you would probably get the same outcome, I can assure you that it really did no difference all those hours, as you can see, it was still stuck at 60%, your conclusion is not correct.

Most likely there was a confirmation box that was hidden and you had to click ok to continue.

My recommendation is that you uninstall Parallels Tools and install them again, because I don't think they are correctly installed.
 
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