Hi there, I have MacBookPro 2011. I have a windows 7 x64 basecamp VM. After upgrading parallels to the latest version I launched my VM. A new version of 'parallels tools' installed successfully and asked me to reboot. After rebooting my trackpad does not work, no clicks, no mouse. Only two finger scrolling works. A USB mouse does not work either. It all worked fine, before installing the latest update!! If I boot directly into the bootcamp partition all works fine. Help!!!
Hi. It is possible that, despite the message about successful installation the problem is with Parallels Tools. I think you should follow the steps from 'Resolution' section of this article (skip the search for the error message since you do not receive any): http://kb.parallels.com/8969 Do not forget to disable all your antivirus software and Windows firewall before installation. Also, make sure trackpad is enabled in Parallels desktop: http://kb.parallels.com/en/6864
Solved Strange, I did reboot the machine several times yesterday. I booted both into MacOs and Windows. Today, it works. I have not changed anything. I guess it might have been a program running on MacOs that was causing the trouble.
