Upgrade Failure Observed in v21.1.26691 on Windows 11 VM

We are currently testing the upgrade and fresh installation process on a Windows 11 virtual machine.

In the v21 series (latest version: 21.1.26691), the following behavior has been identified:

• Upgrade from N-1 (21.1.26688) to 21.1.26691 - Fails
• Upgrade from N-2 (21.1.26548) to 21.1.26691 - Succeeds
• Fresh installation of 21.1.26691 - Succeeds

Additionally, upgrading N-1 (21.1.26688) from N-2 (21.1.26548) completes successfully.

All the above scenarios were tested via both UI and system context.

During the upgrade process, the operation is rolled back, and the following prompt is displayed:

The same issue occurs on a 32-bit OS as well.

Logs have been attached for reference.

 

PFA - Install.log file