Upgrade form 10 to 12

Discussion in 'Installation and Configuration of Parallels Desktop' started by Parallels User, Apr 23, 2017.

  1. Parallels User

    Parallels User Guest

    Hi,
    I have just downloaded the upgrade key for Parallels 12 but once I entered my older licence key it will not accept. My previous application was 10 but I only have the key for 9, how do I upgrade?
     
    Parallels User, Apr 23, 2017
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We checked and found that you have got the refund for the upgrade.
     
    Ajith1, Apr 23, 2017
    #2

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