Upgrade "hang"

hansmol

Bit poster
Hi,

In preparation for my Mavericks upgrade I started the upgrade to the latest version of Parallels 9 but it hangs with the spinning wheel on forever.
See attached .png screen shot of my problem.
I can stop/start Parallels from the taskbar but it keeps spinning, spinning and spinning.
I waited 60 minutes but nothing is happening, I think it is waiting for a server to download the update, maybe ?

Can anyone help me?
Hans.
 

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  • Screen Shot 2014-01-13 at 11.54.56 AM.jpg
    Screen Shot 2014-01-13 at 11.54.56 AM.jpg
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Hi all, sorry for the SPAM but I solved it by using the FAQ and downloaded and installed the update manually.
 
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