Upgrade problems... Driver???

[clarkkent14]

I upgraded to Leopard a week ago... I just bought the 3.0 upgrade for parallels. When I tried to open the old version this is what I got:

"Parallels Desktop is unable to operate properly since it cannot communicate with one of its drivers. Try to restart the application to overcome this issue. If restart doesn't help, re-install Parallels Desktop. Note that Parallels drivers require a short time to be properly started and initialized. So you may need to wait a minute before trying to launch the application."

How can I fix this? I need my old image!

 

[Stacey M]

Hello,

what build of Parallels Desktop do you have?

Best regards,
Stacey

 

[clarkkent14]

How do I tell?

 

[Stacey M]

clarkkent14,
in menubar click 'Parallels Desktop' -> 'About Parallels Desktop'.

Best regards,
Stacey

 

[clarkkent14]

I'm sorry I'm not seeing what you are talking about. On the mac I can "Get Info," and it says version 2.2, but I don't see the build info.

 

[Stacey M]

Hello,

please download the latest build of Parallels Desktop and try to install it.

Best regards,
Stacey