Upgrade to 19, free or not?

Discussion in 'Licensing and Activation' started by MetinD, Sep 14, 2023.

  1. MetinD

    MetinD Bit poster

    Today I saw a pop-up from the Parallels Desktop window that said since I was a valuable member, I was offered a free upgrade to 19 from 18. I installed the upgrade happily but then I was asked to enter the activation key for Parallels Desktop 19. And then, I was not able to proceed to launching Windows. Interestingly, I was able to install Debian 12 successfully (and of course, unable to launch it). Then I googled "downgrading Parallels Desktop" and reinstalled PD 18 back because I need to work on Windows tonight. But I was still able to use the fresh install of Debian 12 (thanks to PD 19). I deleted it anyway though.

    My question is, do I get to upgrade to 19 free of charge? I remember getting another free upgrade from 16 to 17 a few years back.

    Thank you.
  2. MetinD

    MetinD Bit poster

    Sorry, I misspoke. I had not gotten a free upgrade from 16 to 17, but I had jumped (not free) from 16 to 18.
  3. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Hi @MetinD ,
    If you have a subscription, you can upgrade to Parallels Desktop 19 for free. Just install it and activate with your subscription key.
    If you have a Parallels Desktop 18 perpetual key purchased in the interim August, 14 - September, 30 2023, you should get a free Parallels Desktop 19 key as per https://www.parallels.com/techguarantee2023/
  4. MetinD

    MetinD Bit poster

    Thank you, Mikhail. I had bought Parallels Desktop 18 perpetual license before August 14, so I think I don't qualify for the free upgrade. Thank you, anyway.
  5. DaleM5

    DaleM5 Bit poster

    Good Day All!
    New to this forum and hopefully someone can answer a quick couple of questions. First I purchased the Standard Parallels 18 license in November 2022, so I understand, No free upgrade.
    Asking: is Parallels 19 really needed going forward. As info; I'm running a 2020 Mac with a 3.9 Ghz Intel processor, Vega 48 w- 8 GB Video and 72 GB DDR RAM.
    My VM is Windows 10, simply because I don't understand how to create a new VM with secure boot for Win 11. Upgrading Windows versions isn't necessarily a big deal, because I currently run very little on the VM, mainly an older versions of Office (Not Office 365) and a genealogy program that's promised to go to a Mac version eventually (but I'm not holding my breath since the promise was ~ 8-10 years or more ago). My MacOS is the latest version of Ventura and eventually I will upgrade to Sonoma. I apologize for the long post, but I wanted to give context and provide my Mac configuration.
    Last, I'm retired and popping for a $$ upgrade in less than a year, seems unnecessary unless there are huge compelling reasons? Your thoughts Please????
  6. h20engineer

    h20engineer Bit poster

    I have a similar situation. I have a parallels v18 permanent license for my Mac Studio and I want to upgrade to v19 as I run a Windows 11 as well and will be upgrading my macOS to Sonoma. However, when I go to the upgrade link that pops up, I don't have the option for a permanent license upgrade, only a subscription at $69 per year? Does anyone know how to uggrade a permanent v18 license to v19? Thanks!

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