Upgrade to Parallels 11 leaves Parallels Tools unable to install on Win7

Discussion in 'Windows Virtual Machine' started by jorn, Dec 30, 2015.

  1. jorn

    jorn Bit poster

    Messages:
    23
    Parallels Tools installer seems to fail at the ~10-20% mark. Windows 7 Enterprise, SP1. Ran great with Parallels 10. I've tried every troubleshooting step I can seem to locate, and my virtual machine is still dead. "There was a problem installing Parallels Tools" is the message I get.

    Please help!
     
    jorn, Dec 30, 2015
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hello Jorn, please follow this article to fix the issue.
     
    PaulChristopher@Parallels, Dec 30, 2015
    #2

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