Upgrading or buy full version 16

Discussion in 'Installation and Configuration of Parallels Desktop' started by binh, Nov 20, 2020.

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  1. binh

    binh Bit poster

    Messages:
    2
    Hi, I am new to this forum. I only started looking into the forum because i couldn't run my version 14 after updating to Big Sur. So I thought i'd try version 16 and it works, So my question is can I upgrade to version 16 rather than getting a new copy. My other question is what I would need to upgrade. The reason I asked the second question is that I inherited my Mac which already had version 14 installed so I do not have licence number etc. Since I could run version 14, I cannot now get any license information from it either.

    Thanks
     
  2. Hello, you can try the Terminal method from this KB article.
    Please let us know the results.
     
  3. binh

    binh Bit poster

    Messages:
    2
    Thanks Maria,
    I didn't get the serial using terminal. All I get is as below;

    this$ prlsrvctl info --license
    Searching for installed licenses...
    status="ACTIVE"
    serial=""
    expiration="12/04/2020 23:59:59"
    main_period_ends_at="12/04/2020 23:59:59"
    grace_period_ends_at="12/04/2020 23:59:59"
    cpu_total=32
    max_memory=131072
    edition="pro"
    is_volume="no"
    advanced_restrictions="disabled"
    deferred_activation="disabled"
    uuid=""
    this$

    The thing is I installed a trial version to see if it works. I am assuming that the expiration dater etc. is linked to the trial version. So have I lost the previous licence then?

    Thanks
     

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