Upgrading to 18 from 16, and need to transfer Activation key from one account to another

Discussion in 'General Questions' started by ImmanuelP, Oct 27, 2022.

  1. ImmanuelP

    ImmanuelP Bit poster


    I have two v16 Parallels Desktop for Mac licenses. A couple of questions:

    1) Can I purchase upgrade licenses to V18?
    2) One of the Activation Keys has been registered to the user personal account, but I would like to transfer that Activation Key under my account instead since I do the purchasing. Parallels Support KB suggest that only Customer Service can make the transfer, but the user account's email support option is not available. So, what other alternative method can I use to transfer the key?


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