USB drive recognized as network drive

Discussion in 'General Questions' started by EstelleL, May 31, 2022.

  1. EstelleL

    EstelleL Bit poster

    Messages:
    1
    Hello

    When connecting a USB device (not a USB key) and setting it to Windows, it does appear but as a network drive.
    I need it to appear as a USB drive as it must be recognized by a specific software (that only recognizes USB drives).

    Version 17.1.2.

    What can I do?

    Thanks
     
  2. GampaA@P

    GampaA@P Pro

    Messages:
    442
    Hello EstelleL, please refer to the knowledge base article to fix the USB issue. Thanks.
     
  3. GampaA@P

    GampaA@P Pro

    Messages:
    442
    Hello Estelle, Please let us know if the issue is resolved? Thanks
     

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