USB problems with XP on my mac

G

Greg530

Bit poster
I purchased a new macbook and installed parallels with windows xp. The problem I'm having is getting my USB ports recognized. If I select my printer under the USB icon the message I get is:

USB device you are trying to connect to the virtual maching is being use by another process.. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually.

Can't find a solution to solve this problem, and Parallels customer support does NOT reply to my support emails. They say a response will be withing 3 business days but they don't.

It seems that they charge $80 for the program, but do I have to pay another $30 to get it to work with their telephone support. So far this program doesn't do me any good if I can't print my work with XP.

Any help or suggestions would be greatly appreciated.
 
solution from parallels support

After posting this message and sending support another request, I was sent a solution from tech support that worked. At mentioned, my copy of parallels was an older version, after updating, my USB ports now function with Windows XP. Here is the response I received from tech support. Hope this helps anyone else who has this problem.

My build number was 1970.

Reply:

Update please to the build 3188 which is available now. To do this just
download it from
http://download.parallels.com/GA/Parallels Desktop 3188 Mac en.dmg
run the installer to update your Parallels Desktop and then reboot your Mac.

As a matter of fact you need NOT uninstall or reinstall your guest OS or
any other apps you have set up already. The only software you SHOULD
reinstall is Parallels Tools.
 
i have the same problem, but i use version 3188. The problem comes when i use a usb- memorystick-i can't connect to parallels winxp
 
Same problem with USB Bluetooth device

I am on build 3188, running XP Pro in Parallels. The Apple Bluetooth device will absolutely not do a thing with XP, so I have a USB device I would like to use, The device works perfectly running Vista on this machine, in Bootcamp, but when running XP in Parallels, I get the message when I try to enable it from Devices.

Anything?
 
I've got the same problem too, when trying to connect my mass storage reader (cf, sd, ms, mmc etc) that used to work a month ago. I think it's related with Mac_Fuse, that I tried some days ago. I removed it with the uninstall script and deleted all the daemons and bins it left in my system (I searched a lot for this issue on the net and found a lot of file to be removed)

bye!
 
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