Using A different Microsoft account

[ReneV4]

Hi forum,
Just installed Parallels 15, work great! But.....
I have migrated my old Win10 from a Surface Pro, all worked fine except one thing!
The migrated Win10 installation was configured with a different Microsoft Account for running Office365, and when i try to enter my password for THAT MS account it fails???
I have isolated the windows vm, still the same issue?
Anybody know if this is a no go, or am I missing some configuration??
I get an error code 80090033!

Thanks in advance
//René

 

[Maria@Parallels]

Hi forum,
Just installed Parallels 15, work great! But.....
I have migrated my old Win10 from a Surface Pro, all worked fine except one thing!
The migrated Win10 installation was configured with a different Microsoft Account for running Office365, and when i try to enter my password for THAT MS account it fails???
I have isolated the windows vm, still the same issue?
Anybody know if this is a no go, or am I missing some configuration??
I get an error code 80090033!
Thanks in advance
//René

Hello, could you please provide us with the screenshot of the error message you got?

 

[ReneV4]

I have Google'd my way to find that it might have something to do with the TPM chip (Trusted Platform Module) - I have activated this under hardware, but sadly still no luck... The code however did change and is now 80090016

My installation is in danish, so the error message is as such also in danish.... Attached is the screenshot, and is have translated the important parts....