Using an old license.

[DwightG]

Hi all. I've had a few versions of parallels and lately have bought a new, (old), MacBook Pro. So I've got P11 on my Mac Pro and P10 on my MBP.
They all have different license keys but the software keeps rejecting when I try and reregister, is there a fix?

Thanks.

 

[Arun@Parallels]

Hi @DwightG , please help us with the exact error message, so that we will check and assist you further.

 

[DwightG]

Hi Arun, thanks for your interest. I'll have to check exactly in about 20 minutes, (I'm in the middle of updating to Yosemite at the moment). Having said that, I'm pretty sure that it said my email address or password were wrong.

 

[DwightG]

Ok, so the exact message is as per the below..........

 

[PaulChristopher@Parallels]

Ok, so the exact message is as per the below..........
View attachment 12508

Hi @DwightG, sorry for the delayed response. From the records, we see that you are able to activate the product successfully. Please let us know if you have any issue with the product and we are here to help!