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Discussion in 'Parallels Toolbox for Mac' started by InezN, Jul 9, 2019.
Trying to record screen with Parallels Tools on Parallels 12 gives 'error occured'
What is wrong?
Accordingly to your screenshot you're trying to record some window? What is that window - window of Virtual Machine running on Parallels Desktop 12?
Anyway, please generate Technical Report and post it's ID here, it will help to investigate the problem.
The window I trying to get in video with Parallels Tools is a IMAC window. Let's say a procedure administrating a website operating in Safarie.
In sequence I get following Parallels attention screens as adapted in attachments. Same procedure for both Parallels Desktop on or off.
Thanks in advance for your assistance.