Video Downloader does not install Safari extension

Discussion in 'Parallels Toolbox for Mac' started by VincentWong, Feb 24, 2018.

  1. VincentWong

    VincentWong Bit Poster

    Messages:
    11
    ...despite my having tried several times. Is there a workaround?

    Toolbox v2.5.0
    MacOS 10.13.3 (17D102)
     
  2. sergk

    sergk Parallels Developers

    Messages:
    141
    Hello,
    Do you see this Safari dialog with extension installation confirmation?
    Screen Shot 2018-02-26 at 1.09.59 PM.png
    If yes, what is happening next? Any error message from Safari?
     

    Attached Files:

  3. VincentWong

    VincentWong Bit Poster

    Messages:
    11
    I clicked Trust yet nothing happened.
    BTW, this has not the first time I faced difficulty with installing an extension. Happened also with the 1Password extension but the developers provided a workaround.
     
  4. KirillBagrinovskiiy

    KirillBagrinovskiiy Parallels Developers

    Messages:
    42
    Do you install our extension from remote session VNC or RPD (working remotely)? Can you tell me workaround for 1Password?
     
  5. VincentWong

    VincentWong Bit Poster

    Messages:
    11
    Not from remote session.

    I followed the instructions from here:
    https://discussions.agilebits.com/discussion/78115/safari-cant-install-this-extension

    I repeated the steps, even to the extent of deleting all my extensions and trying to install your Download Video extension. No difference. Yet, I was able to reinstall all my other extensions. I think the problem lies in the fact that the app does not put an extension in ~/Library/Safari/Extensions.

    If you could provide a .safariextz file, perhaps this would solve the problem.
     
  6. KirillBagrinovskiiy

    KirillBagrinovskiiy Parallels Developers

    Messages:
    42
    I think I have a solution.
    All extensions for Safari will be deleted from your computer after this. And you have to install all your extensions again.

    Can you make following steps:
    - Quit Safari
    - Open Terminal application
    - Put one command into terminal and press Enter:
    rm -r ~/Library/Caches/com.apple.Safari/Extensions
    - Put another command into terminal and press Enter:
    rm -r ~/Library/Safari/Extensions
    - Launch Safari

    Please reports me about results.
     
  7. VincentWong

    VincentWong Bit Poster

    Messages:
    11
    DOES NOT WORK

    The Download Video extension is the first I tried after deleting all extensions and yet nothing happened, as usual. Then I installed all my previous extensions with no issue. I keep telling you that your app does not install a .safariextz file in the extensions folder.
     
  8. ValeriD

    ValeriD

    Messages:
    1
    Latest safari updates changed the rules. Unsafe plug-ins are no longer supported. Error: "Download Video" is no longer supported.
     

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