Winston2203
Junior Member
I've just upgraded my parallels software to v 4 (latest build)
Prior to this my v3 software would not work with my current host OS. During the installation I was told that my guest OS was open or suspended and to close it to proceed. Since v3 did not work I was unable to do this and so removed the VM from its proper location to the desktop to allow the installation to proceed. After installation I chose to upgrade the VM by backing up and upgrading.
Back up completed, the upgrade commenced but has now progressed no further than around 50% (step 2 of 4), where it has now been for several hours. Activity monitor tells me the process is not hung. My VM is around 26 GB, I am reluctant to quit the process and start again as this may be normal or I might simply end up in the same situation.
Any help welcome.
Prior to this my v3 software would not work with my current host OS. During the installation I was told that my guest OS was open or suspended and to close it to proceed. Since v3 did not work I was unable to do this and so removed the VM from its proper location to the desktop to allow the installation to proceed. After installation I chose to upgrade the VM by backing up and upgrading.
Back up completed, the upgrade commenced but has now progressed no further than around 50% (step 2 of 4), where it has now been for several hours. Activity monitor tells me the process is not hung. My VM is around 26 GB, I am reluctant to quit the process and start again as this may be normal or I might simply end up in the same situation.
Any help welcome.