VNC + Parallels = no shift or ctrl?

M

mackster

Bit poster
I am trying to run parallels on a mac which I am accessing over VNC/remote desktop. I am only getting lower case keys.

I've searched and found a lot of old threads about missing shift/ctrl keys, and tried all the suggestions:

* specifically map shift and ctrl in custom mappings
* enable optimization for gaming
* Capture all keys under prefs -> system shortcuts -> "Send system shortcuts"

Ideas, or does this not work?
 
I'm having the exact same problem since I updated to Parallels Desktop 8.0.18483.
It's been working fine prior updating to 8.0.18483 and it's a regression in the latest update.

Here is my configuration.

- Mac : OS X Mountain Lion + RealVNC 5.0.5 Server + Parallels Desktop 8.0.18483 (Windows 7 as guest)
- Win : Windows 7 + RealVNC 5.0.5 Client

1. Remote into Mac from Win via VNC.
2. On remote OS X, confirm all special keys work.
3. On remote Windows 7 running in remote Parallels Desktop, some special keys don't work at all.

The special keys not working are: Shift, Ctrl, Win (Command), Option (Alt), Caps Lock
 
KAZUNA said:
I'm having the exact same problem since I updated to Parallels Desktop 8.0.18483.
It's been working fine prior updating to 8.0.18483 and it's a regression in the latest update.

Here is my configuration.

- Mac : OS X Mountain Lion + RealVNC 5.0.5 Server + Parallels Desktop 8.0.18483 (Windows 7 as guest)
- Win : Windows 7 + RealVNC 5.0.5 Client

1. Remote into Mac from Win via VNC.
2. On remote OS X, confirm all special keys work.
3. On remote Windows 7 running in remote Parallels Desktop, some special keys don't work at all.

The special keys not working are: Shift, Ctrl, Win (Command), Option (Alt), Caps Lock
Click to expand...

I have same problem win realvnc -> mac -> parallels virtual machine = no working shift, ctrl, caps lock, tab in virtual machine.
 
Last edited:
The latest software combinations of OS X 10.9.1 + Parallels Desktop 9.0.24172 + RealVNC 5.1.0 still exhibit this problem. Unfortunately...
 
I have combinations of OS X 10.9.1 + Parallels Desktop 9.0.24172 + RealVNC 5.1.0 still exhibit this problem.
Correct this problem !!!
 
For what it's worth, I am having the same issue. However, in my situation, I have the same pieces, but things are little different. Specifically, I am using RealVNC from my MacBook Pro to remotely control another MacBook Pro. The remote MacBook Pro is running RealVNC Server 5.0.3. The keyboard works fine when I am working with Mac apps on the remote MacBook. However, when I try to work with a Windows app running in Parallels Desktop 9 the shift key does not get sent along to the VM. By the way, I am running Windows 7 64-bit in the Parallels VM. It certainly looks like the problem is with Parallels.

Ray
 
The latest combination as of today: OS X 10.9.4 + Parallels Desktop 10.0.2.27712 + RealVNC 5.2.1 no longer exhibits this problem.
This problem seems fixed in Parallels Desktop 10.
 
Hi,

Please check your settings in:

Actions/Virtual machine -> Configure...->Hardware tab -> Mouse & Keyboard -> Keyboard should be set to "Optimize for games"
 
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