Webex screen sharing freezes both VM and host machine

Discussion in 'General Questions' started by RobE2, Oct 9, 2017.

  1. RobE2

    RobE2 Bit poster

    Messages:
    6
    Running OS X Sierra, and a Windows 7 VM - after upgrading to Parallels 13 my Webex screen sharing freezes the VM and also makes Parallels unresponsive on the host machine.

    It used to work before upgrading.

    Unfortunately I was trying to demo my work to a client and it was super embarassing.

    Anybody else have this problem? I can't even submit a support ticket because Parallels becomes unresponsive and I get the spinning beachball on the host computer.
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @RobE2 , please check this article and let us know if that helps.
     

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