WebPortal error

Discussion in 'Parallels Remote Application Server' started by tophostingcenter, Dec 8, 2010.

  1. Hello,

    We have installed WebPortal on the same Windows server as 2X ApplicaionServer and we are getting this below error.

    Can you help us to solve this.

    Server Error in '/' Application.
    --------------------------------------------------------------------------------

    Runtime Error
    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.

    Details: To enable the details of this specific error message to be viewable on the local server machine, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".


    <!-- Web.Config Configuration File -->

    <configuration>
    <system.web>
    <customErrors mode="RemoteOnly"/>
    </system.web>
    </configuration>


    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


    <!-- Web.Config Configuration File -->

    <configuration>
    <system.web>
    <customErrors mode="On" defaultRedirect="mycustompage.htm"/>
    </system.web>
    </configuration>

    regards
    eric
     
  2. jurgencachia

    jurgencachia Guest

    1. make sure you are installing it as an local admin
    2. From IIS confirm that the folder is converted as an application
    ( there should be two under the site
    2x web portal and
    2x web service
    3. make sure they are binding the right port

    NOTE if nothing is asked when a port is already in use e.g. port 80 on the default
    and no question is asked there are no rights.


    the following log files from one of the machines:
    At the commandline run the following commands :

    1) systeminfo > sys.log
    2) gpresult /z > gpresult.log
    3) servermanagercmd.exe -query roles.xml > roles.log
    4) Clear all event logs,Cause the issue and export the logs.

    Send the three *.log files,and event logs.


    Regards,
     

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