WebPortal error

[tophostingcenter]

Hello,

We have installed WebPortal on the same Windows server as 2X ApplicaionServer and we are getting this below error.

Can you help us to solve this.

Server Error in '/' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.

Details: To enable the details of this specific error message to be viewable on the local server machine, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="On" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

regards
eric

 

[jurgencachia]

1. make sure you are installing it as an local admin
2. From IIS confirm that the folder is converted as an application
( there should be two under the site
2x web portal and
2x web service
3. make sure they are binding the right port

NOTE if nothing is asked when a port is already in use e.g. port 80 on the default
and no question is asked there are no rights.


the following log files from one of the machines:
At the commandline run the following commands :

1) systeminfo > sys.log
2) gpresult /z > gpresult.log
3) servermanagercmd.exe -query roles.xml > roles.log
4) Clear all event logs,Cause the issue and export the logs.

Send the three *.log files,and event logs.


Regards,