WerFault.exe - Application Error The instruction at 0xb16c6d09 referenced memory at 0x00000008

Discussion in 'Parallels Remote Application Server' started by emeitner, Aug 14, 2015.

  1. emeitner

    emeitner Bit poster

    Messages:
    7
    I've got a test server I am getting ready for production use. It is a freshly installed VM of Windows Server 2012 R2 Standard x64.

    I tried to update from 2X RAS 14.0 to 14.1. During the installation process a window pops up:
    WerFault.exe - Application Error
    The instruction at 0xb16c6d09 referenced memory at 0x00000008. The memory could not be written.
    Click ok to terminate the program.

    At this point the only thing I can do is to reboot because launching just about any application results in similar errors.

    Three times I've reverted the VM to a snapshot taken before the upgrade and tried again. Same behavior. The server is perfectly stable if I do not perform this upgrade.

    I've performed memory diagnostics and no problems were found.

    We're about a week away from purchasing the 2X and RDS licenses in preparation for the initial rollout.

    Please advise.
     

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