Wersja 13.2.0 (43213) PROBLEM

[PiotrW3]

... failed to install Parallet Tools !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have work to done !!!!!!!!
Can you HELP me ???!!!!! This is the DEMO app or professional APP ???????
Third time I instal update and third time I have a problem with system !!!!!!!

 

[Alfena@Parallels]

Hello @PiotrW3 , please follow the steps provided at http://kb.parallels.com/8969 to install Parallels Tools and check if it works.
Thanks

 

[PiotrW3]

HOW to do this without a mouse ???? I don't have a mouse pointer, can't controle windows... ???

 

[PiotrW3]

I'm waiting !!!!!!!
Can anybody HELP me solve this problem !!!!!!
I have work to done and not working virtual machine after YOUR update ! I lost my mouse pointer and I can't open anything from windows ???

Maybe somone smart can login to my mashine and solve this problem ???

 

[Shathish@Parallels]

Hello @PiotrW3 Parallels Support Here! We would request you to open the VM Configuration http://kb.parallels.com/117287 and Go To Hardware > Boot Order > Advance Settings > Add this Boot Flag "Devices.usb.muse=0" and check if you are able to use the mouse inside VM. If yes, please refer to this article http://kb.parallels.com/8969 and check it helps. Thanks, Shathish