Why does Coherence make the dock look like this?

Discussion in 'Installation and Configuration of Parallels Desktop' started by FelipeL, Jun 15, 2017.

  1. FelipeL

    FelipeL Bit poster

    Messages:
    7
    Hello.

    I setup a macOS Sierra VM (I am running the latest macOS Sierra as my host system). However when I enter coherence, the Dock looks weird with that grey background where some of the transparency/shadow effects should be.

    How can I fix this? I've tried everything. Running this on a 2016 Touch Bar MBP, Radeon Pro 455.
     

    Attached Files:

  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @FelipeL , please exit the coherence mode and try Actions > Reinstall Parallels Tools and enter coherence mode and let us know if that works.
     
  3. FelipeL

    FelipeL Bit poster

    Messages:
    7
    Nope, same ugly grayness outside of the dock :(
     

    Attached Files:

  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @FelipeL, please let us know the version of Parallels Desktop do you have installed on your Mac?
     
  5. FelipeL

    FelipeL Bit poster

    Messages:
    7
    This is my host system's info, and my Parallels version info:
    Screen Shot 2017-06-19 at 8.54.13 AM.png
    Screen Shot 2017-06-19 at 8.54.24 AM.png
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @FelipeL , please try to increase the graphics memory by clicking Parallels icon ll > Configure > Hardware > Graphics and let us know if that helps.
     
  7. FelipeL

    FelipeL Bit poster

    Messages:
    7
    I have increased graphics memory to 1GB, and I still see the same gray overlay. What else can I do, what can I try? It's super annoying :(
     
  8. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Please create a problem report id and share it with us to check.
     

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