Win 10 - Network disconnected after update 1809

[AleksanderZ]

I stopped updates (and made snapshot to be sure) If I let VM to get updates to 1809 - network adapter will get disconnected.
I tried reinstalling parallels tools with no luck.
Is there a fix for the update, or I have to completely reinstall VM as only option?

 

[KebhaK@Parallels]

I stopped updates (and made snapshot to be sure) If I let VM to get updates to 1809 - network adapter will get disconnected.
I tried reinstalling parallels tools with no luck.
Is there a fix for the update, or I have to completely reinstall VM as only option?

Please let us know your Parallels Desktop version and Mac OS version.

 

[AleksanderZ]

Parallels Version 13.3.2 (43368)
MacOS 10.14.2 (18C54)

 

[KebhaK@Parallels]

Parallels Version 13.3.2 (43368)
MacOS 10.14.2 (18C54)

If you have anti-virus installed in your Windows virtual machine please uninstall or disable it. Then perform a clean boot by following steps in this article and SFC by following steps in this article on your Windows virtual machine. Then manually reinstall Parallels Tools by following steps in this article and check the installation.

 

[Iwan2]

Hi, I am experiencing the similar issue. My Mac version is 10.12.6 and my parallels version is 13.1.1 (43120). And I install a fresh windows 10 with build 1909.
There is no anti virus running and I have tried to reinstall the Parallels Tools manually.
When I boot up the Windows 10 VM, the network is connected, but after sometimes, it gets disconnected by itself.
Please assist.

 

[Sathiya@Parallels]

Hi, I am experiencing the similar issue. My Mac version is 10.12.6 and my parallels version is 13.1.1 (43120). And I install a fresh windows 10 with build 1909.
There is no anti virus running and I have tried to reinstall the Parallels Tools manually.
When I boot up the Windows 10 VM, the network is connected, but after sometimes, it gets disconnected by itself.
Please assist.

Hi Iwan2. Please update Parallels Desktop 13 to the latest build which is 13.3.2 and check if it works properly.

 

[Iwan2]

Hi Iwan2. Please update Parallels Desktop 13 to the latest build which is 13.3.2 and check if it works properly.

Hi,
I upgraded the parallel to 13.3.2, I still experiencing the same. I have to disable and re-enable the network at Win10 then it back online. Or I restart the Win10.
I also have Win7 VM which works okay on the same machine.
Please assist.
Thanks.

 

[Maria@Parallels]

Hi,
I upgraded the parallel to 13.3.2, I still experiencing the same. I have to disable and re-enable the network at Win10 then it back online. Or I restart the Win10.
I also have Win7 VM which works okay on the same machine.
Please assist.
Thanks.

Are you using Shared network or the Bridge mode?

 

[Iwan2]

Hi, I am using the bridge mode default as I need to have the same range network ip.

 

[Maria@Parallels]

Hi, I am using the bridge mode default as I need to have the same range network ip.

Did you get any specific warning/error message?

 

[Iwan2]

No warning or pop up error message. I notice the network icon changes to no Internet/ connection, however when I go to the Apple panel, the connection is available.

 

[Maria@Parallels]

No warning or pop up error message. I notice the network icon changes to no Internet/ connection, however when I go to the Apple panel, the connection is available.

You've reinstalled Parallels Tools with out any issues, right?

 

[MIDIPanic]

I stopped updates (and made snapshot to be sure) If I let VM to get updates to 1809 - network adapter will get disconnected. I tried reinstalling parallels tools with no luck. Is there a fix for the update, or I have to completely reinstall VM as only option?