Hi,
thank you for feedback, we do appreciate it!
To investigate the issue we need some technical information, so could you please reproduce it, send us Problem Report as described in http://kb.parallels.com/en/9058 and give me an ID?
Is there some way to resolve the problem? I don't see Parallel Tools installed, so I can't uninstall. And of course they won't install given the error.
I'd love to not have to reinstall the Windows 8 VM. Any help would be appreciated.