Win11 installation failed as the process stuck at the UEFI Interactive Shell step

Discussion in 'Windows Virtual Machine' started by akido, Oct 9, 2021.

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  1. akido

    akido Bit poster

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    macOS: Big Sur 11.6
    Parallels Desktop: 17.0.1
    Installation image: Win11_English_x64.iso

    Hi,
    I was trying to create a new Win11 VM, and I followed the instructions from this post https://kb.parallels.com/en/128449, after adding the TPM Chip and the installation began, a Parallels Virtual Platform screen presented to me, I selected continue and hit enter, a while later, then the UEFI Interactive Shell showed, awaiting input. If I type exit in the shell, I get back to Parallels Virtual Platform.
    Does anyone know how to get around these steps, I really appreciate it.
    Thanks.

    ScreenShot-2021-10-09-at-14.53.32.png ScreenShot-2021-10-09-at-14.45.54.png
     

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    akido, Oct 9, 2021
    #1
  2. mmika

    mmika Pro

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    In UEFI shell type:
    1. fs0:
    2. EFI\BOOT\BOOTX64.EFI
    What will happen?
     
    mmika, Oct 9, 2021
    #2
  3. akido

    akido Bit poster

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    Thanks and below is what happened:
    ScreenShot-2021-10-10-at-03.52.10.png
     
    akido, Oct 9, 2021
    #3
  4. mmika

    mmika Pro

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    Looks like initially you interrupted installation.
    After this Windows installation asks you to press a key to boot from CD/DVD
    What happens if you press any key?
    Assuming your VM is empty, you can remove virtual HDD from VM config (into trash), and add another one.
    This question should gone and installation started automatically
     
    mmika, Oct 10, 2021
    #4
  5. akido

    akido Bit poster

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    - What happens if you press any key?
    Below is the result. I tried removing HDD, and Parallels Desktop crashed, then I reinstalled, same old situation though.
    ScreenShot-2021-10-10-at-15.45.40.png
     
    akido, Oct 10, 2021
    #5
  6. akido

    akido Bit poster

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    I've successfully installed Windows 11. It turned out to be a problem with the installation image I downloaded with Firefox. I re-downloaded it today and there were no more issues during the installation.
    Cheers and thank for your help.
     
    akido, Oct 11, 2021
    #6
  7. DavidD43

    DavidD43 Bit poster

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    I have a similar issue when launching bootcamp I end-up in the UEFI interactive shell. I entered the 2 command lines as per mmika message above. However I get the message that EFI/BOOT/BOOTX64.EFI is not recognized as an internal or external command. Please provide support. Thx.
     
    DavidD43, Jan 6, 2022
    #7
  8. mmika

    mmika Pro

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    488
    Hello, DavidD43!
    Your case is different. Could you send technical data to Parallels and share its id here?
     
    mmika, Jan 7, 2022
    #8
  9. Shidqi

    Shidqi Bit poster

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    Hi, I faced same issue here but when I try to input these commands.
    upload_2022-9-8_20-24-18.png
    This is happened. I use Apple Silicon (M1) though
     
    Shidqi, Sep 8, 2022
    #9
  10. RaeedS

    RaeedS Bit poster

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    Dear Gents
    I have the same issue.
    Technical Report ID : 406753976
     
    RaeedS, Sep 10, 2022
    #10
  11. vv24114

    vv24114 Bit poster

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    I had this problem. I fixed it by following the steps in this link https://kb.parallels.com/en/128449. I went to Window > Control Center > "+" sign > Create New "Get Windows 11 from Microsoft".
     
    vv24114, Aug 28, 2023
    #11
    MhdO and Trishna Oobeyram like this.
  12. TahminaT

    TahminaT Bit poster

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    HI I AM HAVING THE SAME ISSUE. I DONT KNOW WHAT TO DO
     
    TahminaT, Aug 30, 2023
    #12

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