Windows 10 File Explorer Crash After Parallels Update

N

NicholasM2

Bit poster
Has anyone else had an issue with the File Explorer in Windows 10 after updating their version of parallels? Whenever I go to browse to a file or attempt to open a downloaded file the task bar flickers and the window never appears.

Any advice would be appreciated.
 
Hello Nicholas,
1.Switch to Options tab -> Optimization. Make sure that Performance option is set to 'Faster virtual machine', and Power option is set to 'Better performance.
2.Switch to Hardware tab -> Video (Graphics). Set 256MB of video memory and Set the desired DirectX version from the drop-down menu.
3.Check disable vertical synchronization.
 
Yes, I am having similar issue with File Explorer in Windows 10 essentially failing to launch, as well. I just now tried entering coherency mode and file explorer immediately started working for me. I am going to try steps above from Parallels Support to see how that goes, as well. If I continue to see issues I will update this thread.
 
TroyG1 said:
Yes, I am having similar issue with File Explorer in Windows 10 essentially failing to launch, as well. I just now tried entering coherency mode and file explorer immediately started working for me. I am going to try steps above from Parallels Support to see how that goes, as well. If I continue to see issues I will update this thread.
Click to expand...
I find that the problem only happened in the full screen mode and coherence mode is OK.
 
I have been running in full screen mode, by switching it to boot-up in windowed mode (options -> startup and shutdown -> startup view: -> window) the problem seems to have been resolved. Thanks for the input Troy and Shuaiqil, saved me a lot of time.

The original 3 steps posted by parallels support seemed to make no change in behavior. Do appreciate the quick response though.

Quite a strange bug, wouldn't have expected the screen mode to be tied to the file explorer in any way.
 
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