Windows 10 October update problems

Discussion in 'Windows Guest OS Discussion' started by CKathens, Oct 11, 2018.

  1. CKathens

    CKathens Bit Poster

    Messages:
    6
    I run Parallels Desktop Pro Version 14.0.1 (45154) which is latest version. After Windows 10 October update was automatically installed earlier today, the VM does not start. The splash stays hanged (see screenshot). What is going on? Does Parallels need a further update?
     

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  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,007
    Hello CKathens.
    This issue is not necessarily related to Parallels Desktop - boot issues post the October update are known to occur even on real Windows PC's. Please check if there are any existing snapshots for your virtual machine. Else, have you been taking a Time Machine backup (or any other kind of backup) of your Mac (which means that Windows might also have been backed up)? We might try restoring Windows to an earlier working state and proceed from there.
     
  3. CKathens

    CKathens Bit Poster

    Messages:
    6
    Thanks. No snapshots, but Time Machine is on. What do I need to do?
     
  4. CKathens

    CKathens Bit Poster

    Messages:
    6
    Update:
    Windows Troubleshooting Utility (accessed by clicking on little computer display image at top right corner of the splash screen) seems to have sorted things out. Thanks
     
  5. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,007
    Glad to note that you managed to sort it out. Please reach out again when in need of further assistance.
     

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