Windows 10 takes two attempts to start up

Starting up Windows 10 the first time it shows starting then shows shutting down. The critical error report window then comes up. Trying a second time to start Windows it starts normally. Does this every time.
Latest Windows 10 all updates installed.
Latest Parallels 10 all updates installed.
Latest Mac OS X 10.10.5 all updates installed.

 

Hi Lindsay,
Please follow the steps suggested below:
1. Perform Windows Clean Boot.
2. Perform Check Disk on Windows VM.
3. Perform SFC Scan. and check if the issue still persisting.

 

Thanks. Tried all that no errors found still the same.

 

@LindsayC, could you please provide us with the screenshot of this error message and also generate the problem report using this KB and reply us back with the report ID number.

 

This is also happening to me after upgrading my Windows 7 VM to Windows 10. Everything runs fine, except I have to start Windows 10 twice every time. I will also use these steps and report back.

 

Also, I created Parallels support code number 28156-76069 last night. I have uploaded dozens of error reports, but this is the first time I've requested support.

 

Maria - I checked your troubleshooting steps listed above. I ran the SFC scan and it said there was a corrupt file. I also filtered the output file and have attached it to this reply. I was wondering if this issue with the file "adcjavas.inc" might be causing the problem? I googled "adcjavas.inc" and it seems there is a bug in Windows 10 regarding this file.

 

Maria. Done that with ID report 72163222. Screenshot of the error message/report window attached.

 

I believe that you are not using the Windows 10 guest type for the VM.
You may try to set it, or alternatively you may try to issue 'powercfg -h off' in the command prompt with elevated privileges in Windows.

 

Arno1,
I've got absolutely no idea what your talking about. Need a better explanation.

This version is Windows 10 Pro N on a Mac Pro desktop.
I have the same Windows version on a Macbook Pro laptop that doesn't have the same problem opening. Both using Parallels 10.
Both were updated from Windows 8.1.

 

Lindsay,

Guest OS type is a drop-down box at the top of the 'General' tab of the Virtual Machine configuration window. It gives Parallels a hint on which operating system is installed in the Virtual Machine. Since you run Windows 10, it is better to set it to Windows 10.
However if it fails to work somehow, you may open a command prompt with elevated privileges in Windows(step 1 at SFC Scan link above explains how to do it), input 'powercfg -h off' into it(without quotes) and hit Enter.

 

Hi Arno1,
Problem fixed. Thanks for that explanation. "Guest OS type is a drop-down box at the top of the 'General' tab of the Virtual Machine configuration window. It gives Parallels a hint on which operating system is installed in the Virtual Machine. Since you run Windows 10, it is better to set it to Windows 10".
That was the problem. Other Windows was selected instead of Windows 10.