Windows 11 does not install properly
- Thread starter AnjaneyaK
- Start date
Are you trying to install from an ISO from uupdump.net? If so, you need to install Windows from the Parallels main screen before you attempt to upgrade to Windows 11. There is no operating system on the ISO. If you're trying to install from the main Parallels start-up window, you should be able to install Win11 with the defaults and then change any configuration settings afterwards. The Windows version that Parallels installs is directly from Microsoft so there should be no problem installing.
Thanks for your response, but no I am just downloading as suggested in the instructions. Not going through the ISO route. Once Windows 11 installs the screenshot I shared appears and then I don't know what to do.
I also tried to install the macOS as an alternative virtual desktop and then tried installing windows 11 through there but that too gave me an error message. Attaching the screenshot here for this 2nd attempt.
I also tried to install the macOS as an alternative virtual desktop and then tried installing windows 11 through there but that too gave me an error message. Attaching the screenshot here for this 2nd attempt.
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Normally (at least in my experience so far) when you go to the Bios page (your first screenshot) it seems to mean there is no system installed. Are you running Parallels version 19? When you start Parallels, select File/New are you electing to install Windows from the first screen? That's the screen with "Get Windows from Microsoft" on the left. Have you installed Windows 11 before? The reason I ask is that I installed Win11 on my 2020 MacBook Pro M1 before.
The only time I've run into that problem is when I have attempted to install Windows from either the VHDX file or an ISO generated from uupdump.net. Neither of those two methods contain the actual operating system, they merely give you an update path. If you have the time, you might want to go to the Parallels directory in your folder on your Mac (Users/<your name>/Parallels), delete any .PVM files in that directory that are Windows related and try a clean install from the Parallels main screen. That way you're starting fresh. This is definitely a problem I've never seen before and I've been using VM software for a number of years. (Incidentally, how much memory is installed in your MBP? Shouldn't really matter, but ... )
I agree that there should be some help from Parallels but ... anyway, if nothing else, I'm persistent. When do you get the above message and what .ISO file is it looking for? On the second Parallels install screen, it asks if you're installing from an .ISO and then asks you to either drag and drop it or hang around while it searches for the file. Try opening Parallels and selecting File/New and then select Get Windows 11 from Microsoft. Click on Continue then select Install Windows. What happens after that?
Min-ChingH1
Bit poster
I ran into the same issue. Following File/New and then slelect Get Windows 11 from Microsoft->Continue->Install Windows. Parallels starts to download an image. After download, it just launch the virtual machine and pop the message window above "Cannot connect Unattended.ios to CD/DVD 2". And everything stops.
Hello,
For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
For future reference, in order to obtain phone/chat support, kindly follow the below steps:
1. Sign in to your Parallels account using the link: https://my.myparallels.com/login
Make sure your Parallels Desktop license is registered.
2. Go to the Support page. ( https://my.parallels.com/support/ )
3. Select your product and the category of your question.
Enter a short issue description or key words into the search box.
4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options.
Kindly refer to this article for more information: https://kb.parallels.com/6571
Thank you.
Hello,
For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
Thank you.
Min-ChingH1
Bit poster
I found a workaround after some digging. The download ESD files can not be convert to ISO file and everything got deleted and stopped. If you really want to workaround this here is what I did.
1. Follow the Parallels install windows procedure and leave it to download the image. Usually takes minutes even hours depends on your internet speed.
2. While it is downloading, open a terminal app and navigate to ~/Library/Parallels/Downloads. You should see a temporary file there while downloading.
3. Once the download is finished, you need to copy that esd file to another folder, for instance, ~/Download. You only have few seconds window to run this command. Once Parallels starts to process it, it will be failed and removed.
4. After copy that file, you need to convert it to ISO. You can find the tool under /Applications/Parallels\ Desktop.app/Contents/MacOS. The command is /Applications/Parallels\ Desktop.app/Contents/MacOS/prl_esd2iso ~/Download/what_ever_file.esd /tmp/what_ever_file.iso. I found this command complains when you use ~/Download/what_ever_file.iso. You need to give a full path. I choose /tmp to make things easily. (maybe this is why the process failed)
5. now you have the ISO to install you windows 11.
1. Follow the Parallels install windows procedure and leave it to download the image. Usually takes minutes even hours depends on your internet speed.
2. While it is downloading, open a terminal app and navigate to ~/Library/Parallels/Downloads. You should see a temporary file there while downloading.
3. Once the download is finished, you need to copy that esd file to another folder, for instance, ~/Download. You only have few seconds window to run this command. Once Parallels starts to process it, it will be failed and removed.
4. After copy that file, you need to convert it to ISO. You can find the tool under /Applications/Parallels\ Desktop.app/Contents/MacOS. The command is /Applications/Parallels\ Desktop.app/Contents/MacOS/prl_esd2iso ~/Download/what_ever_file.esd /tmp/what_ever_file.iso. I found this command complains when you use ~/Download/what_ever_file.iso. You need to give a full path. I choose /tmp to make things easily. (maybe this is why the process failed)
5. now you have the ISO to install you windows 11.
Ok, so the issue could have been the restrictions applied through the IT group within my organization which was preventing a direct install of Windows 11.
Thankfully the technical rep from Parallels (Only got his first name as Joel) was able to share this Win 11ARM 22H2 EN-US.ISO file which allowed an alternative path to download Windows 11 on my Mac M1 Pro. The Windows 11 seems to be working for me now.
Thank you all for your efforts to help resolve this issue. Hopefully this .ISO file can help the rest of you too that are struggling to instal Windows 11 through Parallels.
Thankfully the technical rep from Parallels (Only got his first name as Joel) was able to share this Win 11ARM 22H2 EN-US.ISO file which allowed an alternative path to download Windows 11 on my Mac M1 Pro. The Windows 11 seems to be working for me now.
Thank you all for your efforts to help resolve this issue. Hopefully this .ISO file can help the rest of you too that are struggling to instal Windows 11 through Parallels.