Windows 11 start menu in Parallels 18 distorted

Discussion in 'Installation and Configuration' started by HenningL1, Oct 24, 2022.

  1. HenningL1

    HenningL1 Bit Poster

    Messages:
    2
    Hi,
    after upgrading to Parallels 18, some windows in Windows 11 show up with distorted graphics, e.g. the start menu.
    Any ideas how to fix this?
    Regards,
    Henning
     

    Attached Files:

    HenningL1, Oct 24, 2022
    #1
  2. NikolaiS@Parallels

    NikolaiS@Parallels Staff Member

    Messages:
    33
    Hello, thanks a lot for the feedback!

    To let us better understand the situation, please, run the virtual machine, reproduce the issue, then collect a technical report (click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in this thread.

    Thanks!
     
    NikolaiS@Parallels, Oct 25, 2022
    #2
  3. LanceW2

    LanceW2 Bit Poster

    Messages:
    2
    I have this exact same problem. Information sent. ID: 410484985
    Thanks
     
    LanceW2, Oct 27, 2022
    #3
  4. LanceW2

    LanceW2 Bit Poster

    Messages:
    2
    Do I need to open a support ticket to get help on this?
     
    LanceW2, Nov 4, 2022
    #4
  5. NikolaiS@Parallels

    NikolaiS@Parallels Staff Member

    Messages:
    33
    @LanceW2
    Apologies for the delay. Our Development Team is currently investigating the issue (your report has been attached to the existing case).
    Unfortunately, there are currently no workarounds available.

    Once there are updates from our developers, we will update this this thread.
     
    NikolaiS@Parallels, Nov 7, 2022
    #5
  6. johanr6

    johanr6 Bit Poster

    Messages:
    1
    Facing same problem on window 11 multiplayer MSI laptop. so upgrading to Parallels 18 or use window 10.
     
    johanr6, Nov 7, 2022
    #6
  7. HenningL1

    HenningL1 Bit Poster

    Messages:
    2
    ID: 413376542
     
    HenningL1, Dec 4, 2022
    #7

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