Windows 11 update failure on Mac M series

Discussion in 'Windows Virtual Machine' started by MarkT26, Sep 7, 2023.

  1. MarkT26

    MarkT26 Bit poster

    Messages:
    1
    Hi, This update is failing. Any suggestions why? MS says Current version expires on 15 September!!

    Windows 11 Insider Preview 25941.1000 (rs_prerelease)
    Install error - 0xc1900101
    Mac Studio M1 Max

    TIA

    Mark
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    278
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Take screenshots of the errors.
    3. Send us a detailed explanation with the screenshots attached in reply.
    4. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
  3. GaryE5

    GaryE5 Bit poster

    Messages:
    2
    I'm also have an error with my Macbook Pro M1 updating. I've attached the screenshot of the error. Hopefully, I won't lose access.
     

    Attached Files:

  4. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    549
    Hello,
    For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you.
     
  5. GaryE5

    GaryE5 Bit poster

    Messages:
    2
    I've sent in a technical report with screenshot my technical report number is 436392455

    Hopefully, you can come up with a solution as my version of windows is set to expire.

    Gary
     

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