"Windows cannot access \\Mac\Home\Desktop"

[JohnS30]

Parallels 16.0.1
Mac OS Big Sur v 20A5364e

When I start a Windows 10 VM I receive this message. Sharing is enabled in both the VM config. and Mac OS.
I wonder if this is related to Dropbox Selective Sync moving the Desktop folder into the Dropbox folder? I didn't have this problem before updating to versions of Parallels 16.
Thanks in advance for any suggestions.

 

[Maria@Parallels]

Hello, did you try to reinstall Parallels Tools?
If the issue still there please collect the tech report once the issue reoccurs and post the report's ID here

 

[JohnS30]

Technical report 349880234
Thank you.

 

[Maria@Parallels]

Technical report 349880234
Thank you.

Thanks a lot for the provided information.
We've involved Parallels Engineering team in this case, once we get any updates we will let you know.
Thank you for your cooperation.

 

[Maria@Parallels]

Hello guys, we would like to inform you that Parallels Desktop update 16.1.0 has been release recently.
Please update your Parallels Desktop version to the latest build and check the issue.
Please share any results with us.

 

[GaylordK]

Updated to 16.1.0 and still receive "Windows cannot access \\Mac\Home\Desktop" when starting parallels!!! Windows starts extremely slow. I only use Parallels for Quickbooks 2020. That's it period. Quickbooks is extremely slow!

 

[Maria@Parallels]

Updated to 16.1.0 and still receive "Windows cannot access \\Mac\Home\Desktop" when starting parallels!!! Windows starts extremely slow. I only use Parallels for Quickbooks 2020. That's it period. Quickbooks is extremely slow!

Hello,
could you collect the tech report once the issue reproduced please and post the report's ID here?