Windows Can't Access my Desktop?!?

[Windows1]

I started up windows today on my macbook air and this message popped up. Now none of my custom preferences saved and the screen is messed up. Can someone help me

 

[Guna@Parallels]

Hi,
Please follow the steps outlined in this article and let us how it works.

 

[Windows1]

Hi,
Please follow the steps outlined in this article and let us how it works.

Also the screen is all messed up and I dont know how to fix it. Here's a screenshot of it

 

[Ajith1]

Hi Windows1,

Try the steps in this article and reinstall Parallels Tools to resolve the issue.

Thanks,
Ajith M.