I have posted a message to support about this, but perhaps I'll get an answer here.
I bought PD for the Mac when I bought my Mac Pro last April. I only just isntalled it, when the need arose to use it. The version is build 3186 (version 2). I installed PD as instructed. I then installed Windows XP. I had a few problems doing that, which the installation hanging. Using the reset VM button in PD got it moving again. I then installed Tools. Then I installed a VPN client, one of the main reasons I need to use PD. That installed and ran OK. I then bought and installed Norton 360. It seemed to install, except that I did see an error flash by that was too quick to read. However, when I try to use the Live Update feature or do a scan, it crashes Windows, which then automatically restarts. I then tried the VPN client again and it does the same thing - crash, restart. I then check disk perms in OS X, which were fine. I uninstalled PD, checked perms again (fine) and restarted the Mac. I then reinstalled PD. Even though I checked all folders, as instructed, and found them to be deleted, when I reinstalled PD it was obvious that this is not a complete uninstall. PD reinstalled as an authorized version and Windows and the installed apps were still there. I would like some advice on how to fix these problems. Is there a way to do a complete uninstall, PD, Windows, installed apps included? Then I could try the process again.
I'm running this on a Mac Pro, 4 gig RAM, 512 to Windows XP, 30 gig disk space allocated to Windows. I'd appreciate any input.
Barry Cooper
I bought PD for the Mac when I bought my Mac Pro last April. I only just isntalled it, when the need arose to use it. The version is build 3186 (version 2). I installed PD as instructed. I then installed Windows XP. I had a few problems doing that, which the installation hanging. Using the reset VM button in PD got it moving again. I then installed Tools. Then I installed a VPN client, one of the main reasons I need to use PD. That installed and ran OK. I then bought and installed Norton 360. It seemed to install, except that I did see an error flash by that was too quick to read. However, when I try to use the Live Update feature or do a scan, it crashes Windows, which then automatically restarts. I then tried the VPN client again and it does the same thing - crash, restart. I then check disk perms in OS X, which were fine. I uninstalled PD, checked perms again (fine) and restarted the Mac. I then reinstalled PD. Even though I checked all folders, as instructed, and found them to be deleted, when I reinstalled PD it was obvious that this is not a complete uninstall. PD reinstalled as an authorized version and Windows and the installed apps were still there. I would like some advice on how to fix these problems. Is there a way to do a complete uninstall, PD, Windows, installed apps included? Then I could try the process again.
I'm running this on a Mac Pro, 4 gig RAM, 512 to Windows XP, 30 gig disk space allocated to Windows. I'd appreciate any input.
Barry Cooper