Windows loads with desktop background, but no login box

[Dr Nigel_HD]

Have run Parallels 12 for Mac for some time, no problems, but just recently I have reached a 'dead end' when loading as the screen loads as far as the desktop background but does not display the login box for me to enter my Windows password. Memory looks fine. Any ideas ?

 

[Alfena@Parallels]

Hello @DrN , Please go to Actions > reset and check if it works. Thanks

 

[Dr Nigel_HD]

It worked ! Many thanks for this advice for a quick fix.

 

[Meenakshi@Parallels]

It worked ! Many thanks for this advice for a quick fix.

Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!