Windows screen black

DaleY · Dec 3, 2016

For some reason my Windows screen is black when launched from Parallels. This seems to be a result of the computer running out of battery power. When I plugged the MacBook Pro back in to power and accessed Parallels the screen was black. I have restarted and rebooted the computer, which have not corrected the issue. I using Windows 10 on Sierra 10.12

Ajith1 · Dec 3, 2016

Hi DaleY,
Try to reset the VM or stop the VM, use the option Actions > Reset or Actions > Stop then check.

DaleY · Dec 4, 2016

That did it. Thank you

PaulChristopher@Parallels · Dec 4, 2016

DaleY said:
That did it. Thank you

Glad your issue has been resolved successfully. Feel free to reach out anytime. We are here to help!

Windows screen black

DaleY

Ajith1

DaleY

PaulChristopher@Parallels

Product Expert