XP Licensecode not accepted

Discussion in 'Windows Virtual Machine' started by smarti888, Apr 4, 2012.

  1. smarti888

    smarti888 Bit poster

    Messages:
    2
    Hello,

    i have a licensecode (original and checked with windows) for XP.
    During installation of the XP i typed the licensecode in the parallels wizard and later on in the XP version.
    Parallels Wizard accept the code, but the XP Version denies the code as incorrect.

    How can i solve that issue?
    Microsoft told me, it´s linked to parallels.

    My Parallels is still a Trial Version, but could easily install Ubuntuu and Windows 7 (Trial Version).

    Thanks!
     
  2. YanaYana

    YanaYana

    Messages:
    1,666
    Try not to insert the key in Parallels Window before installation but wait until the installation prompts to insert it. In case it does not work - call Microsoft - they should be able to resolve this issue.
     
  3. smarti888

    smarti888 Bit poster

    Messages:
    2
    Thank you for answer.

    Have tried all 3 options (both code inputs, only 1 input). None is working.
    Windows confirmed that the code is OK, but they are not responsible for Parallels - Problems.

    What can i do else?
     
  4. YanaYana

    YanaYana

    Messages:
    1,666
    well this problem is not connected with Parallels, it have never happened before and activation of Windows is not connected somehow with the virtual environment.

    Contact tech support: www.parallels.com/support
    i suppose they can figure out what is wrong using the remote session
     

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