You have entered an upgrade key - please confirm previous version

Discussion in 'Installation and Configuration of Parallels Desktop' started by VilisO, Dec 22, 2017.

  1. VilisO

    VilisO Bit poster

    Messages:
    2
    But this is a renewal on a subscription for the THIRD YEAR. I'm sorry, I don't have the box from FOUR YEARS AGO to put in the old key anymore!!! And each renewal seems to use the same key!!

    What do I do, now I can't run parallels anymore and I'm dead in the water since upgrading to high-sierra... And there doesn't seem to be a support phone number that I can call....

    HELP!!!
     
  2. VilisO

    VilisO Bit poster

    Messages:
    2
    It's already been activated TWO YEARS AGO with the prior version... do I have to enter that version EVERY YEAR!!??!
     
  3. Alfena@Parallels

    Alfena@Parallels Pro

    Messages:
    445
    Hello @VilisO, we see that you have reached us through facebook hence please standby while we check and get back to you on Facebook.
    Thanks
     

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